Privacy Policy

Our privacy practices and how we protect your data.

1. Introduction

Welcome to Pharmacy Finder. Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

When you use our directory, we may collect:

  • Personal information you provide: such as your name, email address, or phone number if you contact us.
  • Usage data: including your IP address, browser type, device information, and how you interact with our site.
  • Cookies and tracking: to improve website performance and personalise your experience.
We do not collect or store prescription details, medical records, or sensitive health information.

3. How We Use Your Information

We may use your information to:

  • Provide and improve our directory services.
  • Respond to enquiries or feedback.
  • Analyse site performance and user behaviour.
  • Ensure website security.
  • Send service updates (only if you have opted in).

4. Legal Basis for Processing

We process personal data based on:

  • Your consent (e.g. when you sign up for updates).
  • Our legitimate interests (e.g. running and improving the website).
  • Legal obligations (e.g. complying with data protection laws).

5. Sharing Your Information

We will never sell your personal data. We may share limited information with:

  • Service providers (e.g. hosting, analytics, or IT support).
  • Legal authorities if required by law.

6. Cookies

Our site uses cookies and similar technologies. These help us analyse traffic and improve your experience. You can control or disable cookies via your browser settings.

For more information on how we use cookies please visit our Cookie Policy.

7. Data Retention

We only keep personal data for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Object to certain types of processing.
  • Withdraw consent at any time.
  • Complain to the Information Commissioner’s Office (ICO) if you are unhappy with how your data is handled.

9. Security

We use appropriate technical and organisational measures to protect your data. However, no method of transmission over the internet is 100% secure.

10. Third-Party Links

Our directory may contain links to external pharmacy websites or NHS services. We are not responsible for the privacy practices of third-party sites.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at privacy@24hr-pharmacy.co.uk.